Allgemeine Geschäftsbedingungen

Welcome to our online casino platform. These General Terms and Conditions govern your use of our services. Please read them carefully before registering or playing at FGFox online casino. By accessing our platform, you agree to comply with these terms.

Last Updated: January 2026

1. General Provisions

These Terms and Conditions constitute a legally binding agreement between you (the "Player") and our casino platform. By creating an account, you confirm that you have read, understood, and accepted all terms outlined in this document.

We reserve the right to amend these terms at any time. Any changes will be communicated through our website, and continued use of our services constitutes acceptance of the updated terms.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years old or the legal age of majority in your jurisdiction to register and play at FGFox online kasino. We take responsible gaming seriously and may request proof of age at any time.

2.2 Account Information

  • You may only register one account per person
  • All information provided during registration must be accurate and complete
  • You are responsible for maintaining the confidentiality of your login credentials
  • You must notify us immediately of any unauthorized account access

2.3 Restricted Territories

Players from certain jurisdictions may be restricted from accessing our services. It is your responsibility to ensure that online gambling is legal in your country of residence before registering.

Account Verification

We may require identity verification documents to comply with regulatory requirements and prevent fraud. This process helps protect your account security.

Account Security

Use strong passwords and enable two-factor authentication when available. Never share your login details with third parties.

3. Deposits and Withdrawals

3.1 Deposits

We accept various payment methods for your convenience. All deposits are processed securely, and funds are typically credited to your account instantly.

  • Minimum deposit amounts apply depending on the payment method
  • You may only use payment methods registered in your own name
  • Currency conversion fees may apply for certain payment methods
  • Deposits cannot be reversed once confirmed

3.2 Withdrawals

Withdrawal requests are processed according to our internal procedures. Processing times vary depending on the payment method selected.

  • Account verification must be completed before first withdrawal
  • Withdrawals must be made to the same payment method used for deposits when possible
  • Minimum and maximum withdrawal limits apply
  • We reserve the right to request additional documentation for large withdrawals

4. Bonuses and Promotions

FGFox casino bonus offers and promotions are subject to specific terms and conditions. All bonuses, including FGFox free spins, come with wagering requirements that must be fulfilled before withdrawal.

Bonus Type Key Conditions
Welcome Bonus Available for new players only, wagering requirements apply
FGFox Freespins Game-specific, winnings subject to wagering requirements
Reload Bonuses Periodic offers for existing players, opt-in may be required
Loyalty Rewards Based on gaming activity, terms vary by promotion

4.1 Bonus Abuse

We reserve the right to void bonuses and associated winnings in cases of abuse, including but not limited to: creating multiple accounts, irregular betting patterns, or bonus hunting. Players found abusing promotional offers may have their accounts suspended.

5. Game Rules and Fair Play

5.1 FGFox Spel Guidelines

All games available at FGFox casino online are provided by licensed software suppliers and use certified Random Number Generators (RNG) to ensure fairness.

  • Game outcomes are determined randomly and cannot be predicted or influenced
  • Each game has specific rules accessible from within the game interface
  • In case of technical malfunction, all affected bets are void
  • We reserve the right to void rounds if irregularities are detected

5.2 Prohibited Activities

The following activities are strictly prohibited:

  • Use of automated betting systems or bots
  • Collusion with other players
  • Exploitation of software vulnerabilities
  • Any form of fraudulent activity
  • Money laundering or other illegal activities

Fair Gaming Commitment

We are committed to providing a fair and transparent gaming environment. All games undergo regular testing and certification by independent auditing bodies to ensure compliance with industry standards.

6. Responsible Gaming

We promote responsible gambling and provide tools to help you maintain control over your gaming activity. Your well-being is our priority.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending.

Self-Exclusion

Temporarily or permanently exclude yourself from accessing our services.

Reality Checks

Receive periodic notifications about your gaming session duration.

7. Privacy and Data Protection

We collect and process personal data in accordance with applicable privacy laws and regulations. Your information is stored securely and used solely for providing and improving our services.

We do not share your personal information with third parties except as required by law or for payment processing purposes. For detailed information, please refer to our Privacy Policy.

8. Intellectual Property

All content on our website, including games, graphics, software, and text, is protected by intellectual property rights. You may not reproduce, distribute, or modify any content without explicit written permission.

9. Limitation of Liability

We strive to provide uninterrupted service but cannot guarantee that our website will be available at all times. We are not liable for:

  • Technical issues, server downtime, or connectivity problems
  • Loss of data or unauthorized access beyond our control
  • Third-party content or services
  • Indirect or consequential damages arising from use of our services

10. Account Closure and Termination

10.1 Player-Initiated Closure

You may close your account at any time by contacting our support team. Any remaining balance will be returned to you after deduction of applicable fees and verification of account ownership.

10.2 Platform-Initiated Termination

We reserve the right to suspend or terminate accounts in cases of:

  • Violation of these Terms and Conditions
  • Suspected fraudulent activity
  • Failure to provide required verification documents
  • Abusive behavior toward staff or other players

11. Dispute Resolution

If you have a complaint or dispute, please contact our support team first. We will make every effort to resolve the issue amicably.

If a resolution cannot be reached, disputes may be referred to an independent Alternative Dispute Resolution (ADR) service or the relevant regulatory authority.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. Amendments

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated via email or through a prominent notice on our website. Your continued use of our services after such notification constitutes acceptance of the revised terms.

Questions About Our Terms?

If you have any questions or need clarification about these General Terms and Conditions, our support team is here to help. Understanding your rights and obligations ensures a safe and enjoyable experience at FGFox online casino.

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14. Contact Information

For any inquiries regarding these Terms and Conditions or our services, please contact our customer support team through the available channels on our website. We aim to respond to all queries within 24 hours.

Effective Date: January 1, 2026

By registering and using our services, you acknowledge that you have read, understood, and agreed to be bound by these Allgemeine Geschäftsbedingungen.